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Install your
digital signage in 5 minutes

📅 Updated 2026-05-15 ⏱ 6 min read 👥 For managers and owners doing the install

12 numbered steps to go from "I bought a Fire Stick" to "my screen shows today's menu" in under 10 real minutes. Tick each step as you go. Compatible Fire Stick, Chromecast, Android TV and native Smart TV. Troubleshooting included if something breaks.

Before you start

Check you have these 4 basics before starting the timer. Without them you can't move on:

What you need on hand:

Smart TV or HDMI monitor — 32" minimum for a visible room. Any non-CRT TV from the last 12 years works.
Streaming device if the TV isn't Smart — Fire Stick (£40) is the most common. Chromecast with Google TV or an Android TV box also work.
Venue wifi with password on hand — the Digisini app needs cloud access at least once to set up.
Phone with camera and internet — to create the account and scan the pairing QR.

The 12 steps: tick as you go

Each step takes 15 to 90 seconds. Realistic total: 8-12 minutes first time, 5 minutes from the second screen onwards. Tap the box on the left of each step to mark it done.

01
Check or buy a device
If your TV is Smart with Android TV / Google TV, skip to step 4. Otherwise grab a Fire TV Stick (£40) on Amazon. Arrives in 24-48 h.
02
Plug the device into the TV
Insert the Fire Stick (or other) in a free HDMI port. Plug its power cable into the wall (not into the TV's USB port — it needs more watts).
03
Connect to the venue wifi
Switch the TV to the HDMI channel of the device. Follow the device's prompts to enter the wifi password. If the wifi drops every 30 min, ask the venue admin to extend the DHCP lease.
04
Create a free Digisini account
From your phone go to app.digisini.com/register. Just email + password. No credit card. Confirm the email you receive.
05
Pick the sector template
In the panel pick one of 6 verticals: Hospitality · Retail · Clinic · Salon · Gym · Hotel. Each has pre-set use cases (digital menu, queue number, offers, hours).
06
Customise the first content
Replace the placeholder logo with yours (upload a JPG/PNG). Change the venue name and basic details. Edit the first message (menu price, next offer, etc.).
07
Install the Digisini app on the device
On Fire Stick / Android TV open the app store. Search "Digisini". Download and install (≈30 seconds). The app asks for wifi and display permissions.
08
Pair: scan the QR from your phone
When the app opens, a large QR code shows on screen. From the web panel on your phone tap "Pair new device" and scan the QR with the phone camera. Pairing confirms in 2-3 seconds.
09
Check your content appears
In 3-5 seconds the screen moves from the pairing screen to your customised content from step 6. If nothing appears, restart the app (Home button → long press → close).
10
Set on/off schedule (optional)
In the panel: Screen → Schedule. Set on time (e.g. 7 AM) and off time (e.g. 10 PM). Useful to save power and panel life. Not required.
11
Schedule first flash or event (optional)
If you've an upcoming offer or event: Content → New → Flash. Set start (e.g. tomorrow 1:30 PM) and end (2 PM). The screen turns it on and off on its own.
12
Move to Starter when you want to drop the watermark
Free plan shows "Digisini" in a corner. To remove it: My account → Plan → Starter (€9/mo). Card or direct debit accepted. Cancel anytime.

You're done. From now on you change any content from your phone in 3-5 seconds and the screen updates itself. If something didn't work, see the troubleshooting section below.

No account yet? Takes 1 minute to create

Free plan forever with watermark, no card. When it works, move up to Starter.

Steps specific by device

The 12 general steps work for any device. Here are the device-specific nuances:

Fire TV Stick (recommended)

The easiest. Digisini app in the Amazon Appstore directly. Setup 5-7 min. Works with any HDMI TV. £40 on Amazon. See the dedicated page.

Chromecast with Google TV

Works just as well. App in the Google TV Play Store. Setup 6-8 min (first Chromecast setup needs a Google account). See the Chromecast page.

Dedicated Android TV box

More stable long-term. Xiaomi, Nvidia Shield brands etc. App in Play Store. Setup 5-7 min. £70-£130. See the Android TV page.

Samsung Tizen / LG webOS

If the Smart TV is native Samsung/LG. Digisini app in Samsung App Store (LG in progress). Skip steps 1-2-7. Setup 4-6 min. Recommended only for newer TVs (2023+).

Troubleshooting: 5 most common issues

If something didn't work, this is what we see in support 80 % of the time:

Black screen when opening the app

Usually a wifi connection issue. Check the device is on wifi (icon top right on Fire Stick). If connected but not loading, restart the device (unplug 10 seconds and plug back in).

Wifi drops every 30 minutes

Some ISP routers have short DHCP leases. Ask the admin to extend to 24 h or more. Workaround: connect the device via Ethernet cable (more reliable than wifi for 24/7 signage).

QR not recognised by the camera

Make sure you have good light and the QR fills half the viewfinder. If it doesn't work, in the web panel tap "Show manual code" and type the 6 digits into the TV device.

Content takes over 30 seconds to appear

First load can take longer due to image/video sync. From the second load it's instant. If after 1 minute it still doesn't appear, check the device is paired (web panel → Devices → should be green).

Watermark doesn't disappear after paying Starter

Plan change takes 5-10 minutes to propagate to the device. If after 15 min it still shows the watermark, restart the app (Home button → long press → close). If it persists, contact support via chat.

What's next: the first 30 days

Install is just the start. Here are the milestones we recommend for the first 30 days:

Days 1-3: try different templates for your vertical. Change the first content 2-3 times to see how customers respond.
Days 4-7: add 3-5 pieces of content rotating every 8 seconds. See what gets attention (walkers, questions).
Days 8-15: schedule a real flash or event with countdown. Measure if associated sales go up.
Days 16-30: if it's working, move to Starter (€9/mo) to drop the watermark, and consider a second screen in another zone (Pro €19/mo).

The timer starts now

1 minute to create the account. 5 more minutes for pairing and first customisation.

Frequently asked

How long does install really take?+

Between 5 and 12 minutes for someone with basic mobile experience. Time splits into: 1-2 min create account + pick template, 2-3 min download and install app on the Fire Stick, 1 min scan pairing QR, 1 min customise first content. If you've never installed an app on Fire Stick, add 5 min of learning.

Do I need a certified installer?+

No. Anyone who can plug a Chromecast or Fire Stick into a TV can do it. No server config, no dedicated network cabling, no licences to activate. Digisini support is available on chat if you get stuck.

What if my Smart TV is Samsung Tizen or LG webOS?+

Two options: (1) install the Digisini app if available in the manufacturer's app store (Samsung yes, LG in progress), (2) plug a Fire Stick or Android TV box into the TV to use the native app. The second option is more reliable and compatible with any model.

Does step 4 (create account) ask for a credit card?+

No. The Free plan is free forever, no card. Only email and password are required. If you later move to Starter (€9/mo) or Pro (€19/mo) you enter card details then — but only when you choose, not before.

What if I mess up a step?+

Everything is reversible. You can change the sector template as many times as you want from the panel. You can unpair and re-pair the device. You can edit logo, name and content whenever. There's a 'reset' option to start from scratch if you need to.

Does the screen show content during install?+

Only after step 8 (pair with QR). During steps 1-7 the screen shows the Digisini welcome icon with QR-scan instructions. Once paired, your customised content from step 6 appears in 3-5 seconds.

Do I have to be physically in front of the TV the whole time?+

Only during steps 1-3 (plug device + wifi) and 7-8 (install app and pair QR). Steps 4-6 you can do from home on the phone. Steps 9-12 are monitoring and config, no need to stand by the TV. Total on-site time: 5-7 minutes.

Is there a video tutorial?+

Yes, 4-minute video at https://digisini.com/videos/install. Shows the 12 steps with Fire Stick and a typical Smart TV. Subtitled in 6 languages. Useful if you'd rather watch before trying.

5 minutes. No installer. No card.

Free plan forever with watermark. Cancel anytime.

No expensive hardwareLive in 5 minutesManage it from your phoneMulti-screenHuman supportFree plan foreverNo installersCancel anytime

The last item, and the one everyone skips

An installation is not finished when it works
it is finished when it comes back on its own

Everything looks correct at the end of an install: the content is up, the schedule is set, the picture is sharp. None of that tells you what happens at eight tomorrow morning, after the overnight power dip that nobody notices — and that is the only condition the thing will actually spend its life in.

The test takes two minutes and answers three separate questions:

Unplug everything at the wall, wait ten seconds, plug it back in. Then walk away and come back after five minutes. If the right content is on the screen, you are done.
If the TV is on but showing an input menu, the television is not set to power on to the right source. That is a setting in the TV, not a fault, and it is the single most common cause of a black screen the next morning.
If the player has no lights, it is being powered from the TV's USB port, which cuts when the TV sleeps. Move it to a wall socket now, while you still have the tools out.

There is a fourth thing this test reveals that is worth knowing before anybody leaves: how long the whole thing takes to come back. If it is two minutes, nobody will ever notice an outage. If it is fifteen, the first customer of the day will regularly see a blank screen, and that changes where you would choose to mount it and whether you leave it powered overnight.

When something does go wrong later, the causes in order of how often they actually occur are set out in digital signage troubleshooting — and the great majority are not the device.

Do this before packing up, not after. Everything it can find is fixable in the same visit; discovered a week later, each one costs a separate trip.

Before the drill comes out

Unbox it and switch it on
while it is still on the floor

Large panels travel badly and arrive damaged more often than anyone expects. On the floor, a cracked corner or a dead strip is a courier claim handled in one phone call. On the wall, it is your problem, because nobody can tell any more when it happened.

Five minutes of checks that need no tools

Power it on and put a full white image on the screen, then a full black one — that is how a dead pixel, a pressure mark or a bright patch in the corner shows itself, and none of them are visible on a menu screen or a bright photograph. Then try every HDMI port rather than only the one you intend to use, because a dead input decides where the player has to sit. Ten minutes on the floor, and you are no longer holding a fifteen-kilo argument.

Test the bracket against the actual TV, not the box

Bolt patterns and screw lengths vary more than the specifications suggest, and «universal» brackets ship with a bag of screws of which two are right. Offering the bracket up to the back of the set on the floor takes a minute and prevents the version of this job that everyone has done once : standing on a ladder, holding a television, discovering the screws are five millimetres too short.

Keep the packaging until the second week

A return needs the box, and faults that matter — a backlight that fails, a port that stops responding — tend to appear in the first days of continuous use rather than in the shop's demo. Throwing the carton away on day one is a decision to keep whatever arrived, and it is taken by accident, usually by whoever is tidying up. Flat-packed behind a door for two weeks costs nothing and is the difference between a replacement and a repair.

Photograph the back before it faces the wall

Model, serial number, which port you used, and the mains socket it is plugged into. Once the screen is up, all four of those live in the one place nobody can reach, and they are exactly what a warranty claim or a phone diagnosis asks for eighteen months later. One photograph, kept anywhere findable, saves an unmounting — which is the most expensive way there is to read a sticker.

All four belong to the twenty minutes before anything is fixed to a wall, which is the part of the job everyone rushes because the interesting bit is next. They also share one property that makes them worth writing down: each of them is trivial before mounting and disproportionately expensive after, and there is no middle ground.

You place it by the light of a Tuesday in November

The installer comes once
and the sun comes all year

The hardest decision to undo gets made by looking at the room at a single moment, and that moment does not come back.

The position is chosen in whatever light happens to be there while you choose it. A Tuesday in November at eleven, under an overcast sky, almost any wall works: everything is readable and nothing glares. That check is real, but it is a snapshot of one instant — and the screen stays there for three years, with a sun that comes in from a different place and at a different height every month.

And what changes is not a bit of reflection: it is the busiest hour. In June at seven in the evening the sun comes in low and sideways through the door, exactly when the most people are walking past, and a screen that was flawless in winter becomes unreadable during the only stretch that matters. It also happens the other way round, which is why this is a check and not a rule: there are spots that are impossible in August and the best in the shop in January.

Checking costs nothing beforehand and is impossible afterwards. A phone photo from the exact spot it is going, at the busiest hour, and another at the opposite point of the day. If there is only time for one, take the one from the hour with the most footfall, not the one from when the installer turns up. Five minutes of somebody looking at the glass at seven in the evening saves the hole that has to be filled and drilled again a metre further along.

Straight with you: no software fixes a badly oriented screen, not by turning the brightness down and not by turning it up. It can be compensated for a little and it always shows. This gets decided before drilling or it does not get decided.

Install yourdigital signage in 5 minutes

Before you start

What you need on hand:

The 12 steps: tick as you go

Check or buy a device

Plug the device into the TV

Connect to the venue wifi

Create a free Digisini account

Pick the sector template

Customise the first content

Install the Digisini app on the device

Pair: scan the QR from your phone

Check your content appears

Set on/off schedule (optional)

Schedule first flash or event (optional)

Move to Starter when you want to drop the watermark

No account yet? Takes 1 minute to create

Steps specific by device

Fire TV Stick (recommended)

Chromecast with Google TV

Dedicated Android TV box

Samsung Tizen / LG webOS

Troubleshooting: 5 most common issues

Black screen when opening the app

Wifi drops every 30 minutes

QR not recognised by the camera

Content takes over 30 seconds to appear

Watermark doesn't disappear after paying Starter

What's next: the first 30 days

The timer starts now

Frequently asked

5 minutes. No installer. No card.

Related resources

An installation is not finished when it worksit is finished when it comes back on its own

Unbox it and switch it onwhile it is still on the floor

Five minutes of checks that need no tools

Test the bracket against the actual TV, not the box

Keep the packaging until the second week

Photograph the back before it faces the wall

The installer comes onceand the sun comes all year

Install your
digital signage in 5 minutes

An installation is not finished when it works
it is finished when it comes back on its own

Unbox it and switch it on
while it is still on the floor

The installer comes once
and the sun comes all year