One-of-a-kind, fresh stock and consignment,
on your store screens

Today's unique piece creates the urgency to return. In second-hand there is no restock: the piece that comes in today may be gone tomorrow, and that scarcity is your best weapon. Showing the day's intake in the window creates the urgency that has the customer pass by every day to see what has come in, because they know that if they think too long, someone takes it. It is an effect no new-goods store has.

Consignment is stock you do not buy. The consignment — the customer brings their clothes and you sell them on commission — is how a thrift store gets stock without investing in buying it. Advertising consignment on screen captures the one who wants to sell their wardrobe, and every person who consigns is both supplier and customer. Authentication, too, gives the confidence pre-loved luxury needs to sell well.

Sustainability converts and gives pride. Buying second-hand saves money and avoids a carbon footprint, and putting a number on both converts. Showing the real saving versus the new price and the impact avoided means the customer not only buys cheaper, but takes home a decision they tell with pride. With an ever more conscious audience, that argument sells as much as the price.

To be straight with you: we do not integrate with your POS or manage the variable stock automatically; in second-hand the inventory changes constantly and you keep it. The screen shows the day's intake, the sections, the consignment and the sustainable argument you upload, and you change it from your phone. Digisini is the screen layer that creates the urgency and captures the consignment.

With nothing written down, the customer works out the discount alone — and always downwards. If they cannot tell whether that scuff on the corner was already there or they just made it, they deduct the whole thing. A catalogue photo does not help here, because the catalogue one is not this one: this is the only one you have, with its own mark and its own seam. What is missing is not a better photo, it is a line saying what it has.

A declared flaw does not break the sale: it closes it. What breaks it is finding the flaw at home. Saying it up front — the scuff on the corner, the seam already reinforced, the battery at 82 % — does two things at once: it takes the return away, and it turns your price into an argument, because it comes explained. A customer who buys knowing what they are buying does not come back to argue.

And a public scale takes the haggling off the counter. Three grades written and visible — as new, with signs of wear, for repair — change what the comparison is against: they are no longer negotiating with you, they are comparing against a rule that applies to every item alike. Whoever is serving stops arbitrating piece by piece, which is exactly what wears a Saturday afternoon down.

Straight with you: the screen does not value anything or set your grades — you do that. What it does is keep the scale in front of people and show, enlarged, the detail that on a small item cannot be seen from a metre away.

Valuations take as long as they take. One seller has a single designer coat, the next has four bags from a wardrobe clear-out, and every piece has to be checked for marks and labels. The sellers stand by the counter with their bags at their feet, blocking the shoppers trying to pay for a jumper.

Put the sellers on a number. A QR code by the door under the letter V: sellers scan, tap “Take a number”, leave their bags in the corner and browse the rails while they wait. Their mobile shows the sellers in front and an estimate from how quickly your team has actually been sorting through bags today. When the sorter is ready, they tap “Next”; the screen shows “V-006 → Back counter” with a ding-dong, alongside today’s new arrivals. Shoppers paying carry on at the till as normal. A seller without a smartphone gets a number from staff. How the QR queue works.

Sellers become shoppers while they wait, and someone already browsing your rails is far likelier to leave with something.

To be straight with you: the queue doesn’t value items, record what was brought in or handle payouts — that stays with your team and your till. The alert on the seller’s phone needs the page open.