The ticket, the postage rates and the services,
on your post office screens
The queue moves at different speeds depending on what people came for — a tracked parcel is faster than an international money order. And printed signs with postage rates or new services go out of date the moment they change. On screen you see the current ticket, the queue broken down by service, current postage UK/international and Post Office financial services. You update everything from your phone — no print run, no technician.
Free first screen forever · No credit card · Offline 48 h
Next: P12 parcels · C05 tracked · F03 banking · Philately corner
What you show on screen
from day one
Ready-made templates for the single-branch post office and the multi-counter parcel shop. No design work, no learning curve.
Ticket call by service with visible queue
Call ticket C04 to Counter 3 while the screen shows the full queue split by service — parcel drop-off, postal, tracked, banking — so every customer knows exactly how long their wait is and which counter to go to. No shouting, no confusion, no one cutting in the wrong queue.
Current postage rates always up to date
Letters, postcards, tracked, parcels — UK domestic and international — Special Delivery. When Royal Mail or your carrier changes prices, you update the rate card from your phone in seconds. Customers read the correct tariff while they wait and arrive at the counter with the right amount ready.
Add-on services front and centre
Philately collectibles, currency exchange, money orders, bill payments, parcel collection, PO box renewal, partner pickup points. Show what is available today — not what was printed six months ago. Services you promote on screen get asked for at the counter.
Practical info: hours, deadlines, estimates
Opening hours and bank-holiday closures, Christmas and bank-holiday posting deadlines, delivery estimates by service, and partner pickup point locations. Customers self-serve the answers to the most common questions before they reach the counter, keeping your team focused on the transaction itself.
The plan your
post office needs
Single-branch post office with 1 screen: Starter €9/month. Post office with main floor + counter + back-office screen: Pro €19/month (3 screens, most popular). Larger branch or franchise parcel shop: Business €59/month. Multi-branch network (Royal Mail, USPS, Canada Post or partner): Network €199/month. All plans include a 14-day trial with no credit card required.
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Where the screen goes
in the post office
A post office orders the queue by service and sells what many do not know it offers. Each screen covers a function.
Waiting area
The turn call by service — parcels, mail, recorded delivery, financial — with the queue visible. Each transaction has its own queue, and seeing the turn and the average time orders a room that gets swamped at peak.
Counter
The current rates for domestic and international postage: letters, recorded delivery, parcels, express courier. The customer who sees the rate while they wait prepares their item before reaching the counter and speeds up service.
Services area
The complementary services many do not know about: currency exchange, money transfer, bill payment, parcel collection, PO box. Making them known on screen opens income that is lost for pure lack of visibility.
Practical information
The acceptance times, the bank holidays, the postage options and the estimated delivery times. Having the times clear in view cuts the "when will it arrive?" complaints at the counter.
Order the queue by service,
and make known what it sells
A post office improves by ordering the wait, speeding the counter and making known the services people do not know it has.
The turn by service orders the swamped room. Sending a parcel is not the same as a financial transaction, and mixing it all in one queue clogs the office at peak. Calling the turn by service, with each queue and its average time visible, orders the room and cuts the sense of waiting: the customer sees their queue moving even if another goes slower.
Rates in view speed the counter. The customer who sees the postage rates while they wait reaches the counter with the item decided, instead of asking everything there and holding up the queue. And clear delivery times cut the "when will my parcel arrive?" complaints, which take the most time in service.
The complementary services are lost for being invisible. Many people do not know they can change currency, send a money transfer, pay bills or buy stamps at their post office. They are income that slips away for pure lack of visibility; putting them on the services screen makes them known to whoever is already in the office, and turns a parcel visit into a cross-sell.
To be straight with you: the screen integrates with your queue-management system to call the turn, or you type it in; we do not manage the postage or the payment, which stay in your system. Digisini is the screen layer that orders the queue, shows rates and makes your services known.
Common questions
from post offices
Your first screen,
live this afternoon.
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